At Luvetto, we are committed to ensuring a smooth, transparent, and timely delivery process for all our customers worldwide.
Each of our products is carefully handcrafted to order, inspected for quality, and securely shipped using trusted global courier services.

1. Production Time

All Luvetto products are made-to-order, meaning each piece is crafted specifically for you after your order is placed.

Standard production time: 5–7 business days

During peak seasons, production may take slightly longer, but we will always keep you informed of any delays.

Once production is complete, your order will be dispatched for delivery.

2. Shipping Methods & Delivery Times

We offer international shipping to most countries using reliable courier partners such as DHL, FedEx, UPS, and USPS, depending on your region.

Standard Shipping
Delivery Time: 15–20 business days (after dispatch)
Cost: Calculated at checkout
Includes tracking and confirmation upon shipment.

Please note that delivery times may vary slightly based on your country, local customs processing, or unforeseen logistics delays.

3. Worldwide Shipping

While Luvetto is based in the United States, our manufacturing partners operate across leading leather-producing countries, ensuring access to the finest materials and craftsmanship.
We proudly ship to customers around the world, including the USA, Canada, Europe, UK, Australia, and the Middle East.

4. Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking number and courier details.
You can track your order’s progress at any time using the courier’s official website or tracking portal.

If you haven’t received your tracking information within 7 business days of ordering, please contact our support team at info@luvetto.com.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, VAT, or import taxes, depending on your country’s regulations.

These fees are the responsibility of the customer and are not included in our product prices or shipping costs.

Luvetto has no control over these charges and cannot predict their amount.

We recommend contacting your local customs office for further information before placing your order.

6. Delivery Delays

We strive to deliver all orders on time. However, certain factors such as customs clearance, weather conditions, or courier backlogs may occasionally cause delays.
Luvetto is not liable for delivery delays caused by third-party carriers or events beyond our control.

7. Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.
Luvetto will not be responsible for lost or delayed deliveries resulting from incorrect or incomplete address information.

8. Lost or Damaged Parcels

In the rare event that your parcel is lost or arrives damaged:

• Please contact us within 48 hours of receiving (or expected delivery date).

• Provide your order number, tracking details, and supporting photos (if applicable).

We will work with the courier service to investigate and resolve the issue promptly.

9. Customer Support

Our team is always here to help you with shipping inquiries, tracking assistance, or delivery updates.
You can contact us anytime at:

Luvetto
30 N Gould St Ste 39884, Sheridan, WY 82801, United States
Email: info@luvetto.com
Phone: +1 307 310 4889

10. Our Promise

At Luvetto, we combine world-class craftsmanship with professional logistics to ensure that every order reaches you safely and on time.
We appreciate your patience as we handcraft and deliver premium-quality leather products made just for you.